is glamping just a trend?
Truth #1: a ‘Fad’ is not a ‘Trend’ Though sometimes these terms are used interchangeably, a ‘fad’ is not the same thing as a ‘trend.’ A ‘fad’ is a quick behavior while a ‘trend’ is something that evolves over time to become, usually, a permanent change. A chia pet is a fad. [...]
why go glamping?
When the days get longer and the nights get brighter your guests will be getting the itch to get outside. When searching for an easy way out, there are plenty of options but none are as appealing as glamping. 1. Packing, schmacking When you take the easy way out, you get to [...]
big small brands
Small brands are big these days. What was once the shield for Goliath is now the sword for David. The tables have turned and a brand promise made to a consumer better have a healthy dose of personality if the big guys expect to stick around much longer. After all, personality is delivered by people, [...]
experience architect
Lately, business has been good for hoteliers. Really good. Revenue per available room is up, average daily rates are strong and occupancy is higher than it has been in quite some time. With the numbers looking this good, what could go wrong? Everything. It’s no secret that the hotel business is a cyclical [...]
way more than glamping
Sure do. If you need a hospitality consultant for your hotel, inn, motel, B&B, lodge or campground, we can help as much or as little as you’d like. We can help you develop your business strategy, brand strategy and website. Or, if you’ve got a website you quite like already, we can help [...]
who do you work for?
Before we get too deep into the intricacies of a hospitality venue’s culture, we should have a better look at our weighty statement. The first part is straightforward enough “Everyone works for the guest.” That means the Executive Housekeeper, the Porter, the Bell Staff, the Controller, the Director of Sales, the Marketing Coordinator [...]